Terms of Service
Last Updated: October 2026
Welcome to Milqeva. These Terms of Service (“Terms”) govern your access to and use of milqeva.com, including the content, features, products, and services available through our online store.
In these Terms, “Milqeva,” “we,” “our,” and “us” refer to the business operating this website, as identified in the Contact Information section.
By browsing our website, creating an account, or placing an order, you agree to comply with these Terms. If you do not accept these conditions, please discontinue use of the website and its services.
1. Eligibility and Lawful Use
You must be at least 18 years old, or have reached the age of legal majority applicable in your jurisdiction if that age is higher, to make purchases through our website.
By using Milqeva, you confirm that you have the legal capacity to enter into a binding agreement.
You agree to use the website responsibly and only for lawful purposes. Any activity that disrupts website functionality, compromises security, or interferes with other users' access is prohibited.
2. Customer Accounts and Access Security
You may be able to create an account to access certain shopping features or manage your orders.
If you register an account, you are responsible for keeping your login credentials confidential and taking reasonable steps to protect your account.
Please notify us promptly if you suspect unauthorized access or identify a potential security issue.
Milqeva may restrict, suspend, or terminate account access when reasonably necessary to address fraud, security concerns, unlawful activity, or violations of these Terms, subject to applicable law.
3. Product Listings and Availability
We make reasonable efforts to ensure that product descriptions, images, specifications, prices, and availability details displayed on milqeva.com are accurate.
Nevertheless, occasional errors, omissions, or delays in updating information may occur. Product appearance may also differ slightly due to screen settings, lighting, photography, or manufacturing variations.
We reserve the right to correct listing errors, update product details, and modify or discontinue products, subject to applicable law and obligations relating to orders already accepted.
If a significant listing error affects your order, we will take appropriate steps to address the situation in accordance with applicable legal requirements.
4. Orders, Payments, and Pricing
When submitting an order, you agree to provide accurate and complete information required for payment processing, order fulfillment, and delivery.
Placing an order constitutes a request to purchase the selected products. Order acceptance and fulfillment are subject to the applicable checkout process and any confirmation issued by us.
You authorize the relevant payment provider to process the amount presented during checkout using your selected payment method.
Product prices, promotional offers, shipping charges, and availability may change over time. The applicable charges for your purchase will be presented during checkout before you complete the transaction.
Taxes, import duties, and other applicable fees will be handled according to the information provided at checkout and the requirements of relevant authorities.
If an order cannot be fulfilled due to a stock issue, pricing error, or another legitimate reason, we will take appropriate steps to notify you and arrange any refund required by applicable law.
5. Shipping and Delivery
Our Shipping Policy explains order processing, shipping fees, estimated delivery periods, tracking procedures, and delivery-related inquiries.
Delivery estimates are provided for guidance and are not guaranteed dates unless expressly stated otherwise. Transit may be affected by customs inspections, carrier operations, severe weather, and other circumstances outside our reasonable control.
You are responsible for providing complete and accurate shipping details during checkout.
If you need to request an address correction or order amendment, please contact service@milqeva.com as soon as possible. Changes may not be possible once fulfillment or dispatch has progressed.
Nothing in these Terms removes any delivery-related rights or remedies provided by mandatory consumer protection laws.
6. Returns, Refunds, and Product Issues
Requests involving returns, refunds, damaged products, manufacturing defects, or incorrect shipments are handled under our applicable Return and Refund Policy.
Please review that policy for details about reporting a product issue, providing supporting documentation, and obtaining instructions for an authorized return.
Any statutory rights relating to defective goods, non-conforming products, cancellation, refunds, or other consumer remedies remain unaffected by these Terms.
7. Intellectual Property
Unless otherwise indicated, the text, graphics, photographs, logos, product descriptions, page layouts, and other materials available on milqeva.com are owned by or used under authorization by the relevant rights holders.
These materials are protected by applicable intellectual property laws.
You may not copy, reproduce, distribute, modify, republish, or commercially exploit protected website content without prior written permission, except where permitted by law.
Access to our website does not grant you ownership of any intellectual property rights belonging to Milqeva or third parties.
8. Prohibited Activities
When using our website, you agree not to:
- Violate applicable laws, regulations, or the rights of others.
- Submit fraudulent orders or knowingly provide misleading information.
- Upload or transmit malicious, unlawful, or harmful material.
- Attempt to gain unauthorized access to website systems, servers, or accounts.
- Interfere with website security, performance, or availability.
- Use unauthorized automated methods to collect website information or personal data.
- Impersonate another person or misuse another person's account.
Where reasonably necessary, we may investigate suspected violations and take appropriate action, including restricting access or reporting unlawful conduct to the relevant authorities.
9. Third-Party Websites and Services
Our website may contain links to third-party websites or use external services, including payment processors, shipping providers, and other service platforms.
These third parties may operate under their own terms and privacy policies. Milqeva does not control all aspects of their services, content, security, or availability.
Where permitted by law, we are not responsible for independent third-party practices outside our control. This does not exclude any responsibility that applicable law imposes on us.
We recommend reviewing the relevant third-party terms before using external services or providing information directly to those providers.
10. Website Availability and Disclaimer
We make reasonable efforts to keep milqeva.com accessible and functioning properly. However, maintenance, technical failures, network interruptions, and other events may temporarily affect website availability.
To the extent permitted by applicable law, website features and online services are provided on an “as available” basis.
We do not guarantee uninterrupted operation or that every technical issue will be resolved immediately. Nothing in this section excludes any warranty or consumer right that cannot legally be excluded.
11. Limitation of Liability
To the maximum extent permitted by applicable law, Milqeva and the website operator will not be liable for indirect, incidental, special, or consequential losses arising from website access or use where such limitations are legally enforceable.
Nothing in this section excludes or restricts liability for fraud, intentional misconduct, death or personal injury where exclusion is prohibited, mandatory consumer remedies, or any other liability that cannot lawfully be limited.
Any limitation under this section applies only to the extent allowed by the law governing the relevant transaction.
12. Responsibility for Misuse
If your unlawful actions, misuse of the website, or infringement of third-party rights gives rise to a claim or loss, you may be responsible to the extent provided by applicable law.
Nothing in this section requires you to compensate us for losses caused by our own unlawful conduct or for liabilities that cannot legally be transferred to you.
13. Applicable Law and Dispute Resolution
These Terms are subject to the laws and regulations applicable to the relevant transaction and any mandatory consumer protection requirements.
If a dispute arises concerning your use of milqeva.com, an order, or these Terms, we encourage you to contact our customer service team first so that the matter can be reviewed.
Where an informal resolution cannot be reached, a dispute may be submitted to a court or other competent authority with jurisdiction under applicable law.
Nothing in this section limits any right you may have to bring a claim before a court or forum available under mandatory consumer protection legislation.
14. Updates to These Terms
We may revise these Terms to reflect changes in our business operations, website features, services, or legal obligations.
Any revised version will be published on this page with an updated revision date.
Unless otherwise required by law, revisions will apply from their stated effective date and will not retroactively remove rights that have already accrued.
We encourage you to review this page periodically to remain informed of the conditions governing your use of Milqeva.
15. Contact Details
For questions about these Terms, your order, or our online services, please contact us using the information below.
Website: https://milqeva.com
Operated by: Shenzhen Junshuo Network Technology Co., Ltd.
Business License Entity: Shenzhen Junshuo Network Technology Co., Ltd.
Email: service@milqeva.com
Phone: +1 9702872237
Address: Room C2206, Block ABCD, Building 3, Tian'an Cloud Valley Industrial Park, Gangtou Community, Bantian Subdistrict, Longgang District, Shenzhen, Guangdong Province, China
For order-related inquiries, please include your Order ID and the email address used at checkout. This will help us identify the relevant transaction and respond more efficiently.
Thank you for choosing Milqeva. We appreciate your interest in our store and your trust in our services.